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214 Hay St., FayettevilleMon–Fri 8:30am–5pm · 1st and 3rd Sat 9am–1pmMon–Fri 8:30am–5pm(910) 555-0162

FAQ

Questions people ask us first

Straight answers. If yours isn't here, call and ask.

Is it really free?

Yes. We charge no fee for any service we offer, and we take nothing from your back pay. If your case needs a record that a provider charges for, we tell you the cost first, and grant funds usually cover it.

What's the difference between SSDI and SSI?

SSDI is insurance you paid for through payroll taxes; it depends on your work history. SSI is a needs-based program for people with low income and few resources; it doesn't depend on work. Some people qualify for both.

How long does a claim take?

A first decision from Social Security usually takes several months. A hearing can take a year or more after that. VA claims vary widely. We'll give you our honest estimate at the first meeting.

Should I apply on my own first?

You can, but it's easier to get it right the first time. Call us before you file, or as soon as you have a denial letter.

Can I get disability for a mental health condition?

Yes. Depression, anxiety, PTSD and other conditions count when they limit what you can do at work. The records need to say how.

Do you take every case?

No. We take as many as our team can handle well. If we can't take yours, we'll tell you why and point you to someone who can help.

Do I have to come to Fayetteville?

No. Most of our work happens by phone and mail. We meet in person when it helps, and hearings can often be held by phone or video.

I'm a veteran. Should I go to a veterans service officer instead?

Service officers do good work, and we often work alongside them. Come to us when a claim has been denied, needs a lawyer's argument or is headed to the Board.

Free help

Talk to someone who does this every day.

Call, stop by on a weekday or a clinic Saturday, or send a few details. An attorney or paralegal gets back to you within two business days.

We charge no fee for any service on this site. If a case needs records a provider charges for, we tell you the cost first, and grant funds usually cover it.